Last updated: 21 November 2025
This Privacy Policy explains how Faerie Forge Creations (“we”, “us”, or “our”) collects and uses your information when you visit us. We respect your privacy and are committed to protecting your personal data.
Information We Collect
Information You Provide
When making a purchase or creating an account, we may collect:
- Name
- Billing & shipping address
- Email address
- Phone number (optional)
- Payment information (processed securely, we do not store full card numbers)
Automatically Collected Information
When browsing the Site, we may automatically collect:
- IP address
- Browser & device information
- Pages viewed
- Cookies and tracking data
How We Use Your Information
Faerie Forge Creations uses your information to:
- Process and complete your orders
- Communicate with you about purchases or issues
- Improve our website and customer experience
- Prevent fraud or misuse
- Comply with legal requirements
We do not sell your personal information.
Sharing Your Information
We may share your information with trusted service providers such as:
- Payment processors
- Shipping carriers
- Analytics tools
They only receive the information necessary to perform their services.
Cookies
We use cookies to:
- Keep track of your cart
- Improve website performance
- Understand visitor behavior
You can disable cookies, but some parts of the Site may not function correctly.
Data Security
Your data is protected using secure methods and industry-standard technologies.
However, no method is 100% secure. We take reasonable precautions to safeguard your information.
Data Retention
We keep your information only as long as needed to:
- Fulfill orders
- Meet tax/legal obligations
- Resolve disputes
You may request deletion unless we are legally required to keep the data.
Your Rights
Depending on your location, you may request:
- Access to your personal data
- Correction or deletion
- A copy of your data
- Limitations on certain uses
Contact us at support@faerieforgecreations.com to make a request.
Children’s Privacy
We do not knowingly collect information from children under 13.
Changes to This Policy
We may update this policy periodically. The latest version will always be posted here.